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ITIL v3 Foundation Training & Certification

 

KEY FEATURES

This ITIL Foundation training program is designed to help you learn IT from the basics of ITIL services lifecycle, processes, ITSM best practices, and the interactions of the ITIL lifecycle phases to earning the ITIL Foundation certification. The hands-on training approach, skilled trainers with professional IT service management background, and online and offline tools will help you to ace the exam on your first attempt. This course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. This course allows participants to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM’s best practices.

  • Access 9.5 hours of actionable video tutorials
  • Gain skills which will enable you to demonstrate a basic understanding & implementation of the ITIL framework
  • Pass the ITIL Foundation certification exam & become a certified professional in the domain of Service Management
  • Practice for the ITIL Foundation certification exam w/ 3 exam simulations included
  • Earn 25 PMI PDUs, applicable if you hold a PMI credential

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

PRODUCT SPECS

Important Details

  • Length of time users can access this course: 1 year
  • Access options: web streaming, mobile streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: intermediate

Compatibility

  • Internet required

THE EXPERT

Instructor

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led classroom) and e-learning (online self-learning ) courses. Our growing suite of accredited courses is constantly upgraded to address the career enhancement goals of working professionals. For more details on this course or instructor, click here.

 

 

ITIL Intermediate Continual Service Improvement (CSI) Training

 

KEY FEATURES

In this course, you will gain complete knowledge of how organizations strategically review the products and services they produce following the strategy, design, transition and operation stages of the information technology service lifecycle (ITIL). This course also offers guidance on the tools and techniques that can be used to support CSI activities and covers management & control of activities within the Continual Service Improvement phase of the ITIL Lifecycle.

  • Access 8 lectures & 4 hours of actionable video tutorials
  • Get an introduction to continual service improvement
  • Organize for continual service improvement & learn technology considerations
  • Implement continual service improvement
  • Practice for the ITIL Continual Service Improvement certification exam w/ 1 exam simulation included

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

PRODUCT SPECS

Important Details

  • Length of time users can access this course: 1 year
  • Access options: web streaming, mobile streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: intermediate
  • ITIL Intermediate Continual Service Improvement course by GreyCampus will impart strong fundamental knowledge required to pass the ITIL Continual Service Improvement certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.

Compatibility

  • Internet required

THE EXPERT

Instructor

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led classroom) and e-learning (online self-learning ) courses. Our growing suite of accredited courses is constantly upgraded to address the career enhancement goals of working professionals. For more details on this course or instructor, click here.

 

 

ITIL Intermediate Service Operations Training

 

KEY FEATURES

After the Foundations exam, the next step on the ITIL track is the ITIL Intermediate Service Operations certification exam. This course will impart strong foundational knowledge required to pass this exam and contribute towards the three credits required to take the ITIL Expert exam.

  • Access 44 lectures & 7.5 hours of actionable video tutorials
  • Ensure effective & efficient delivery of IT services to the satisfaction of the customers
  • Gain skills which will enable you to demonstrate a basic understanding and implementation of the ITIL® framework
  • Practice for the ITIL Intermediate Service Operations certification exam w/ 2 exam simulations included

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

PRODUCT SPECS

Important Details

  • Length of time users can access this course: 1 year
  • Access options: web streaming, mobile streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: intermediate
  • ITIL Intermediate Continual Service Improvement course by GreyCampus will impart strong fundamental knowledge required to pass the ITIL Continual Service Improvement certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.

Compatibility

  • Internet required

THE EXPERT

Instructor

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led classroom) and e-learning (online self-learning ) courses. Our growing suite of accredited courses is constantly upgraded to address the career enhancement goals of working professionals. For more details on this course or instructor, click here.

 

 

ITIL Intermediate Service Transition Training

 

KEY FEATURES

This course will impart foundational knowledge required to pass the ITIL Service Transition certification exam, which carries 3 credits out of 17 needed to achieve the complete ITIL Intermediate certification. ITIL-ST helps you organize your organization for new and revised resources created during the Strategic and Design stages of the ITIL lifecycle. The techniques of ITIL-ST can help organizations and individuals understand and manage changes to IT services in line with users’ expectations and business strategy. It plays a key role in flexibly managing changes and delivering improvement to services provided by organizations or programs of work.

  • Access 7.5 hours of actionable video tutorials
  • Learn processes, practice elements & management techniques that help you build, test and implement IT products and services
  • Cover management of technical considerations, challenges, & risks
  • Practice for the ITIL Intermediate Service Transition certification exam w/ 2 exam simulations included

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

PRODUCT SPECS

Important Details

  • Length of time users can access this course: 1 year
  • Access options: web streaming, mobile streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: intermediate

Compatibility

  • Internet required

THE EXPERT

Instructor

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led classroom) and e-learning (online self-learning ) courses. Our growing suite of accredited courses is constantly upgraded to address the career enhancement goals of working professionals. For more details on this course or instructor, click here.

 

 

ITIL 4 Foundation Training & Certification

 

KEY FEATURES

This training program is geared towards a 360° coverage of the ITIL 4 Foundation certification exam. The courseware utilizes a mix of practice tests and video presentations (in addition to instructor-led lectures for classroom formats) for an impactful learning experience. ITIL 4 Foundation level provides you with the introduction to ITIL 4 and gives a new perspective to look at the IT Service Management through a Service Value System. ITIL 4 has been developed for organizations and individuals for managing information technology in a modern service economy. This update has integrated Agile, DevOps and Lean concepts with ITIL best practices. The ITIL 4 Foundation course is mandatory to be eligible for all other levels.

  • Access 7.5 hours of actionable video tutorials
  • Understand the 7 guiding principles of ITIL, Service Value Chain, & the 4 dimensions of Service management
  • Be fully prepared to clear the ITIL 4 Foundation certification exam
  • Earn 25 PMI PDUs, applicable if you hold a PMI credential

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

PRODUCT SPECS

Important Details

  • Length of time users can access this course: 1 year
  • Access options: web streaming, mobile streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: intermediate

Compatibility

  • Internet required

THE EXPERT

Instructor

Thomas Barthold helps businesses to align their IT departments to the ever-changing business needs and requirements. He is certified in ITIL 4 Foundation, Operational Support and Analysis, Release Control and Validation, Service Operation, ITIL Expert, Manager’s Certificate in IT Service Management, ITIL Foundations, Accredited ITIL Trainer.For more details on this course or instructor, click here.

 

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